Returns & Exchanges

At Nightshade Samurai, we stand behind the quality of our gear and offer a 30-day return window for all items in their original, unused condition. If your equipment doesn't meet your standards, we are committed to making it right with a seamless exchange or refund process.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email and drop your package at any authorized carrier location.

  • 4.
    Quality Inspection & Refund

    Once our team inspects the returned gear, we will process your refund or ship your replacement items within 3-5 business days.